Internship: IT Business Analyst
Hennepin County
Description
The Department of Community Corrections and Rehabilitation (DOCCR) IT project management office (PMO) Group within Law, Safety, Justice is seeking an IT Business Analyst to join our team. This position will work closely with DOCCR business partners and IT staff, as well as other Law, Safety, Justice partners, to define and create technology solutions for business needs and processes. This work involves facilitating discussions around current business practices, envisioning future processes, leading projects, translating business and technical requirements, testing applications, implementing, and troubleshooting IT solutions, and working with technical staff to deliver solutions.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
Location and hours:
This position is hybrid and will be performed both on-site at these locations: 701 4th Avenue South Minneapolis, MN 55415, Adult Corrections Facility located at 1145 Shenandoah Lane, Plymouth, MN 55447, and at Client and Community Restoration located at 3000 2nd Street North, Minneapolis, MN 55417, and remote as job duties require. Supervisors will provide as much advance notice as practicable. This internship is intended to start in July 2024 and last 6 months in duration with the potential to extend on a case-by-case basis. The intern will work 20 hours per week. Work hours will typically be Monday through Friday, 8 a.m. - 5 p.m., with flexibility.
While this position is designed as hybrid, based on current requirements hires reside in or relocate to Minnesota or Wisconsin.
About the position type:
This position is a part-time non-benefit earning internship.
This position is internally classified as an Intern II.
Click here to view the job classification specification.
Note: You must attach a resume with your application materials in order to be considered for this position.
In this position, you will:
- Provide business analysis services to institution and field staff for new and existing technology solutions, and especially for business-specific hardware and infrastructure needs.
- Establish working relationships with IT staff and business partners to ensure quality partnerships to deliver IT solutions.
- Learn standard methods for requirement elicitation, traceability, and requirement validation, measurement of system performance and analysis of performance measures.
- Effectively communicate with technical and non-technical partners on projects and process improvements.
- Support adoption of new tools and processes as they are implemented.
- Negotiate solutions to technical problems between stakeholders.
- Provide analytical support for system maintenance and support.
Need to have:
- Must be in one of the following for the Fall academic school year of 2024-2025:
- Currently enrolled in an IT certificate, vocational, associate, bachelor's or master's degree program in IT or related fields.
- Recent graduate (within in 6 months) in an IT certificate, vocational, associate, bachelor's or master's degree program in IT or related fields.
- Access to reliable internet connection and self-support remote office space.
Nice to have:
- Experience:
- With IT-related tasks; requirements gathering and documentation, data mapping from database to database, integration analysis and planning, and data flow definition and documentation.
- Writing, translating, and documenting functional and technical requirements.
- Working in or around Community Corrections and/or Public Safety.
- With business analysis processes and methodologies/frameworks (Waterfall, Agile).
- Working in an application development environment.
- Crafting a variety of project artifacts such as project definitions, business requirements, feasibility studies, and recommendations.
- As-Is/To-Be process definition and documentation.
- Data Analysis.
- Research and analysis of solutions, technology trends, and business analysis practices.
- Microsoft products and/or equivalent Google products.
- SharePoint document management.
- Knowledge of:
- IT systems
- IT industry frameworks (IT Service Management, Agile, Dev Ops)
- System development methodology
- Ability to coordinate multiple project deliverables.
About the department:
Law, Safety and Justice (LSJ) IT supports systems used by the Hennepin County Department of Community Corrections and Rehabilitation (DOCCR), Hennepin County Sherriff’s Office (HCSO), and Hennepin County Attorney’s Office (HCAO).
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to pass a background check post interview.
Current Hennepin County regular and temporary employees are not eligible for consideration for this position, as the purpose of this internship opportunity is to allow individuals a potential pathway into employment with the county. If you are an employee looking for career resources for your personal and professional growth, please contact the Employee Career Center at HR.ECC@hennepin.us.
If you have any questions, please contact:
Pajoua Chang
Internship 2000